Fraudulent E-Mails and Web sites

Fraudulent electronic mails

Visa NEVER contacts of direct form with the holders of its cards neither by electronic mail, nor by telephone or any other means to ask for personal information related to its card. It does not respond to these post office, it does not puncture in the connections that they include, nor, by all means, provides personal information, on his card Visa or its banking accounts.

If it has received an electronic mail that supposedly comes from its financial organization or some other bank or savings bank, in which personal information is asked for to him, it does not make case nor it answers, it can be a fraudulent mail to collect confidential data. It contacts with his financial organization to verify the authenticity of the same.

Fraudulent Web sites

“Phishing� is the term with which the associated activities of those delinquents who create and use fraudulent electronic mails and Web sites are denominated to these. These Web sites and electronic mails are designed copying or imitating the legitimate versions of financial organizations or well-known institutions.

The objective of the same is to deceive the internauts so that they keep awake information of his banking accounts or cards, or personal information (mail direction, appoints of the parents, names of user and passwords of bank online, etc.). All that information is used later with criminal aims (robbery of identity, fraud with cards, fraud in bank online, etc.)

If it has received a suspicious electronic mail or it has doubts on the authenticity of some Web site, contacts with the emitting financial organization of his card. Also the suspicious mail or direction URL of the Web site can resend on which it has doubts to our following direction of electronic mail: phishing@visa.com.